GameFlip
Help Center
Where's my order?
If you have submitted an order, it could be proccessing still. Our team makes sure that all orders are fufilled and recognized, so don't worry; our team is fufilling your order as soon as possible.
How do I update or cancel my order?
If you would like to cancel your order, simply email us at gameflipus@gmail.com, or submit a Order Cancellation/Update Form. This can be done by clicking here. If you would like to update your order, also submit a form by clicking on the link above.
How do I submit a trade-in form?
Sumbitting a trade-in form is a simple process. Simply click on the "Sell Your Games!" tab, and look under the "Submit a Form" tab. There you will see a button which you can then click on to submit an Official Trade-In Form.
What do I do if my order is under review?
If your order has been under review for an extended period of time, please contact us at gameflipus@gmail.com. GameFlip makes sure that all customers orders are carefully processed and fulfilled. If your order still hasn’t arrived within a two week business day period, contact us one final time for a full refund or exchange for another title.
What if I receive a broken game?
GameFlip makes sure that our customers are provided with nothing but the highest of quality of video games. If you for some reason have received a faulty product, simply return it to us for either a full refund or exchange for another or the same title.